My background includes several years of Customer service and management experience. I am an accomplished business owner/operator both co-owning a business with my husband, and running my own Web-Page company called Triquetra Productions, of which I still maintain several clients. I have extensive skills in office/business management, bookkeeping, computer hardware/software/training and much more.  I also have extensive knowledge in Microsoft software, and networks. I am interested in all shifts, and my salary is negotiable, as is my schedule.   

Morgana Starr Branham
msb@chazcat.com

Professional Qualifications:

Computing:

• Web-page creation, developing content and graphics, setup and maintaining servers, and network infrastructure.  Website maintenance, updates, internet, intranet, and networking to include; HTTP, Java, Java Script, CGI and Pearl, PC set-up and installation of software 
• Proficient in: Windows 95, 98, NT and XP. MS word, Excel, Power Point, Access, Outlook, Front page, Net Meeting, Flash, Netscape, MSIE, TCP/IP, SMTP, Networking & Shopping Carts and others to numerous to mention.  All Microsoft OS’s.  Intranets: Falcon systems, Sage, SPI, DOS, Peach Tree

Office/Accounting/Customer Service:

• Several years of customer service experience at Shopping.com with retail sales background. Experienced with a/p, a/r, data and office management, general office and receptionist/telephone skills.

Industrial

• Performed assembly and disassembly, soldering/micro soldering and testing of electronics including cell phones.

Professional Experience:-_______________________________________________________________________

September 2006-June 2006: Customer Support     Liberty Medical             Port St. Lucie  Fl

·         Receiving Inbound and Outbound calls

·         Helping Patients with their accounts and Diabetic Supplies

·         Giving technical help with the various Meters

April 2001-Present day:         IT\Web\Customer Support     Triquetra Productions            Melbourne Fl

·         Maintains Web Pages for various local and national companies.

·         Self employed/Owner of Company

·         Creates and Maintains company Web Pages, Shopping Carts and Web Products.

·         Maintains network, providing local and long distance support.

·         Assisted with site maintenance for MiracleMike.com.

·         Maintains E-Commerce Web Sites & Data Base

·         IT and Software Support.

Feb 2006-June 2006                Assembly/Disassembly/Testing                Manpower Arvato 

·         Assembly/Disassembly and testing of Nokia and Motorola phones including Razor phones.

Dec 2004 – March 2005            Cashier                 Publix                                Melbourne, FL

·         Cashier

·         Replenished floor stock after closing

April 2000-2001                      IT\Web\Customer Support       ACHC/LMS/AskGasp     Irvine CA

·         Created and maintained both company web pages, shopping carts, web products, maintained E-Commerce web sites, and data bases.

·         Maintained Network (NT Server & Microsoft Exchange), provided IT and software support for the company in a management capacity.

10/99-4/00                            Customer Service Engineer   Accounting Principals     Irvine, Ca     (Temp Job):

·         Customer Representative, performed web-page design.

·         Trouble shooting, resolution, provided customer assistance with Web-Stores

1/99 – 8/99                           Customer Service Engineer   Shopping.com      Huntington Beach CA   

·         Customer Service and Web Page Maintenance

·         Dealt with Returns

·         Was responsible for the more challenging customer support Issues

·         Customer service/help desk provided troubleshooting for utilizing online systems for immediate service.

1995 – 1998                        IT\Web\Customer Support       Osprey Computing & Networking Service     Palm Bay, Florida     Co-Founder

·         Installed Intranets for local businesses, small business PC set up and installation.

·         Provided on-line request database for local restaurants

·         Created & Maintained web pages for local businesses, as well as web hosting

·         Accounts receivable/payable

1996-1998                          Assembly\Micro Soldering        Temp Services (JMS)     Melbourne, Fl

·         Assembly

·         Micro Soldering

1985 – 1995     Norell& Kelley temporary Services     Orlando / Brevard Florida

·         Data Entry, Database Creation /Management and Inventory Control

·         Shipping & Returns, Customer Service and Collections

·         Bookkeeping/Payroll/Accounting/Billing and Accounts Receivable and Payable

·         Receptionist/Secretary

·         Circle K cashiering/Texaco Management/Taco Bell Management

Education_____________________________________________________________________________________

References:

Sandi Butler, Founder of Life on the Way Ministries

Port St. Lucie

**Reccomendation**

Ronald E Ray, IT Specialist, Diwaniyah Iraq
**Recommendation**

Michael Haertjens, Miracle Mike, .inc Palm Bay Fl Sr. Software Engineer (Contractor to Synervia, Frankfurt Germany)
**Recommendation**

Dax Valencia, Land American, Marketing Design, Irvine Ca
(Pacific Time)
**Recommendation**

Ed St.Amour, Owner of ACHC
Contact info upon request
**Written Recommendation**

Charlie Turner, TeckSpec Sales Executive
Contact info upon request
**Recommendation**

Andrew Kennedy, Shopping.com supervisor Shopping.com
Contact info upon request
***Recommendation***

Victor Garcia, Storage Sentinel, (sub division of ACHC), Executive
Contact info upon request
**Recommendation**